Meet Michelle Black, a dynamic force in the tech world who blends innovation with purpose. With decades of experience in systems administration, project and program management, and now as a global board member at Salesforce Women’s Network, Michelle uses her expertise to uplift communities and nurture the next generation of changemakers. Her story is one of perseverance, lifelong learning, and service. Humans of Fuzia is proud to feature Michelle as part of our mission to spotlight inspirational women who are shaping a better world—aligned with our global community of 5 million strong, united by a vision of He for She and She for She.
Michelle, tell us about the moment or inspiration that sparked your journey.
Like many people, my journey wasn’t linear. I grew up around women in healthcare and initially pursued nursing. But while working at a hospital, I quickly realized it wasn’t the right path for me. I’ve always been analytical, so I leaned into math and tech. My first exposure to tech was while working at Prudential, where I got intrigued by fixing and understanding software systems. After relocating to Georgia, I pursued a degree in Computer Information Systems. That shift opened up a whole new world—especially during the dot-com boom when everything was changing fast. I thrived on the innovation and never looked back.
What were some of the biggest challenges you faced along the way?
Entering corporate America was a challenge in itself. Even when you have the skills, sometimes you’re sidelined to repetitive, manual tasks that limit your growth. Another hurdle was deciding what to focus on in a constantly evolving tech world. I didn’t have mentors who understood this field—my family had no background in tech. Every year brought new shifts, and it was hard to know which direction to take. Lastly, not all managers are supportive. Some don’t help you grow or advocate for your development, which can be disheartening. But I stayed committed to learning and kept moving forward.
Could you share a moment or achievement you’re especially proud of?
One of my proudest moments is creating and launching the AI Pledge Program at Salesforce. I’ve always had a passion for teaching and upskilling, and with AI becoming so central to our work, I saw a need to support people in understanding it. I created a campaign encouraging employees and even nonprofit partners to earn their foundational AI certifications. Over 100+ people participated. It was powerful because it wasn’t just a work project—it was something I initiated from my heart, blending education, tech, and community. It fulfilled that childhood dream of being a teacher in a completely new way.
What are your thoughts on the progress of women in leadership today?
I love that we’re in a time where women from different cultures are coming together to share stories, support one another, and grow. It’s inspiring to hear the journeys of other women—their struggles and their wins. I’ve had both, and learning from others helps me grow too. I’m so proud to be part of an era where women’s leadership is not only visible but celebrated. And platforms like this one make that possible by giving voice to our stories.
What advice would you give to aspiring women leaders and entrepreneurs?
Be proactive. Don’t wait to be told what to do—learn on your own, ask questions, explore new skills. Innovation is moving fast, especially with AI. If you’re not adapting, you risk being left behind. But it’s not about fear—it’s about realizing your potential and stepping into it. Learn not just for your career, but for yourself.
“Skills can change your life. Whether it’s for a promotion, a pivot, or a personal goal—learning is your power.”
Connect with Michelle Black:
You can connect with Michelle on LinkedIn.
Want to be featured?
If you’d like to be featured in the Humans of Fuzia series, email us at fuziatalent@fuzia.com.
